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LingoClass is managed by professional linguists and language teachers who offer best-practice Asian language services in London. We believe that whatever you want to learn, our range of courses will give you the hands-on learning, industry connections and real-world perspective you’ll need to succeed.

           0208 935 5183

           info@lingoclass.co.uk

           33 Cannon Street, London

           EC4M 5SB ( St. Paul's )

           26 Finsbury Square,

           London EC2A 1DS ( Moorgate )

Terms & Conditions      Career    

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© Copyright LingoClass Limited 2018

    UK Company No. 11273273

Minimum age for learners on LingoClass Programmes is 18 years old

 

For Small Group Courses and In-Company Training

Cancellation Fees

Course fees are non-refundable once the course has begun. Cancellations made less than 7 days before the course start date will not be refunded.

We reserve the right to cancel our course before the specified date if there is insufficient demand. In this case, we will provide alternative courses, or applicants will receive a full refund.

Conditions

All course places will be confirmed when either the deposit or full fees have been received. Payment of the deposit fee is regarded as acceptance of the booking terms & conditions and is non-refundable. We are not able to make any reduction on course fees if the student cannot attend the full course.

Amendment Charges

Once a course has been confirmed, amendments will be allowed at the discretion of LingoClass and may be liable to an administration charge of up to £20.

Group Trial Lessons

trial lesson bookings are limited to one per person, after which you will have to purchase a course if you wish to continue studying.

 

We are unable to offer refunds on group course trial lessons. We also cannot reschedule unless we receive a written request at least 7 days before the trial lesson date as our teacher's time is already locked in.

Missed Lessons

If you have to discontinue your classes for personal reasons after they begin, we cannot offer you a refund as we have already booked your time in with our teachers. If you would like to change classes, we will try our best to place you in the correct level but this will be subject to a £20 administration fee.

 

If you miss a lesson for whatever reason we will try our best to arrange a catch up lesson by placing you in another class of the same level. However, these will only be available at the time when these classes take place and we cannot guarantee the content will be exactly the same as it would have been in the lesson you missed.

Cancellation

If a booking is cancelled, we must be notified in writing at the earliest opportunity. All cancellations will be acknowledged in writing and he following terms apply:

  • Cancel 7 days or more before the course begins = 50% of the course fees will be refunded

  • Cancel 4 days or fewer before the course begins, or once the course has started = no refund of fees

Progressing to the Next Level

If a group course graduates from their current level and would like to continue to the next level we will try our best to arrange a convenient time. If the class would like to start on a specific date, all students need to pay a 1/3 course fee deposit and provide the desired dates for the entire course (e.g. if you want lessons every Monday except a certain Monday) so we can reserve our teachers' time.

Injury/Loss

We do not accept responsibility for personal injury or for loss or damage to personal property unless it is due to the negligence of LingoClass or its employees. Any valuables should be left at home. We do not accept responsibility for events outside the control of the company such as strikes, bad weather, war, transportation delays, sickness or quarantine.

 

 

 

For private tuition

  • Lessons are booked minimal 6 hours , we can arrange your first lesson as a paid trial lesson.

  •  Before your first lesson starts, we require tuition payment completion at least 3 days in advance. 

  • All lessons booking and cancellations are arranged through LingoClass, Any lesson reschedule or cancellation notification should be given at least 24 hours in advance. Please inform LingoClass by email, phone call. If notification is not given 24 hours in advance that class will still be charged against the balance.

  • You can reschedule your lesson as long as you give notification 24 hours in advance, we will offer you (booking hours X 20%) time to complete your whole booking hours. For example: your plan is 1.5 hours per lesson / 10 lessons in total / once a week lesson. (15 hours X20% = 3 hours), so it means we will give you 12 weeks to complete your 10 lessons. 

  • In order to protect your right, all the tuition payment must via LingoClass bank transfer. Our instructors or staff do not accept any cash payments.

For online classes

 

For online live group classes

  • Before your first lesson starts, we require tuition payment completion at least 3 days in advance. 

  • Course fees are non-refundable once the course has begun. Cancellations made less than 7 days before the course start date will not be refunded.

  • We reserve the right to cancel our course before the specified date if there is insufficient demand. In this case, we will provide alternative courses, or applicants will receive a full refund.

  • Once a course has been confirmed, amendments will be allowed at the discretion of LingoClass and may be liable to an administration charge of up to £20.

  • If you miss a lesson for whatever reason, we will send you a recorded lesson video from our online class for making up your missing lesson. 

 

 

For online one to one classes

  • Once you have booked your session, we require 24-hour cancellation notice or the session will be deducted.

  • Trial lesson must be booked within one month of the purchase date.

  • If you book 6 hours as a package, the package must be redeemed within 2 months of purchase.

  • If you book 12 hours as a package, the package must be redeemed within 3.5 months of purchase.

  • If you book over 20 hours as a package, the package must be redeemed within 5.5 months of purchase.

  • You can choose your learning plan either 1 hour / 1.5 hours / 2 hours per session. 

  • Only one person may attend an online session and it must be the same person throughout the program.